ServiceTitan, Inc.

Overview

ServiceTitan, Inc. provides cloud software for businesses in the trades that serve residential and commercial buildings, including HVAC, plumbing, electrical and roofing contractors. Its platform brings together business workflows such as customer relationship management, field-service management, enterprise resource planning, scheduling, dispatch, marketing and payments. The company describes its mission as helping people in the field-service trades build their businesses and achieve their goals.[1]+2

Founded in 2012, ServiceTitan is headquartered in Glendale, California. In fiscal 2026, it reported revenue of approximately $961 million and about 10,800 active customers. It had 3,414 full-time employees as of January 31, 2026, with employees in the United States and internationally; the company identifies the United States, Armenia and Canada as principal operating jurisdictions.[4]+4 [1]+11

Products & services

ServiceTitan’s offerings include Core, Pro, and FinTech. Core provides tools for call tracking, scheduling and dispatch, customer communications, marketing automation, estimating, job costing, sales, inventory, and payroll integration; Pro adds capabilities to Core, while FinTech provides payment processing and access to third-party financing. In FY2026, the company also began piloting Max, which packages advanced functionality and AI features with expert guidance for AI automation.[9]

Named products include Dispatch Pro, which recommends technician-job matches using technician history and can optimize routes and predict job values and outcomes; Contact Center Pro, an omnichannel, multi-location cloud contact center with a Universal Inbox for communications and related workflows; Phones Pro, a VoIP system with call reporting, transcripts, and escalation alerts; and Pricebook Pro, which applies AI to pricing, estimates, inventory, and accounting.[10]+3 Atlas, the evolution of the Titan Intelligence AI engine, is embedded in parts of Core and Pro and integrated with FinTech; it uses AI, machine learning, analytics, and generative AI, with typed or spoken plain-English interaction. FieldPro, the evolution of Sales Pro, combines technician coaching and pre-job briefs with equipment recognition, recording and analysis of on-site interactions, training content, and troubleshooting resources.[14][15]

FinTech connects customers with third-party payment processors and financing providers, with ServiceTitan earning transaction-related fees; usage-based revenue also includes certain Pro features, partner activity, and consumption-based Virtual Agents. Professional Services supports onboarding and configuration, data and accounting migrations, telecom setup, and custom reporting, with additional optimization assistance for Pro subscribers. The FY2026 disclosure does not quantify revenue by named product or by Core, Pro, and FinTech.[16]+3 [9]+9

Geographic presence

ServiceTitan operates primarily in the United States and Canada, where it generates substantially all of its revenue from sales to trades businesses and transactions processed by those businesses. It does not disclose a revenue split or percentages by country.[19][20]

As of January 31, 2026, the company reported 3,414 employees (“Titans”) across the United States, Canada, Armenia, and other international locations, without a country-by-country breakdown. It also identifies Armenia, Macedonia, and Poland among locations where internationally distributed engineering service providers work.[21][20] Its principal executive office is in Glendale, California; the company states that it has seven offices globally, while an official announcement confirms an office in Armenia.[22]+2 [19]+7

Business segments

ServiceTitan reports one operating and reportable segment; it does not disclose separate financial results or revenue contributions for its product offerings. Core, Pro, and FinTech are product categories, not reported business segments. Core supports contractor workflows such as scheduling, dispatch, customer communications, estimating, job costing, sales, inventory, and payroll integration; Pro offers additional functionality; and FinTech includes payment processing and third-party financing.[25][9]

As an alternative view of revenue mix, FY2026 revenue was approximately 74% subscription, 22% usage, and 4% professional services and other. Platform revenue represented about 96% of total revenue and comprises subscription and usage revenue, so these categories overlap and should not be interpreted as independent segments.[26]+2 [25]+4

Company history

ServiceTitan was founded in 2012 by Ara Mahdessian and Vahe Kuzoyan, who developed software to address the needs of their families’ contracting businesses [28][29]. In 2015, the company released a native mobile app for field technicians, expanding its software to support work in the field [30].

ServiceTitan broadened its reach into additional service industries through acquisition agreements: Aspire Software for commercial landscaping in 2021 [31], FieldRoutes for pest control and lawn care in 2022 [32], and Schedule Engine for online booking in 2022 [33]. In 2024, it announced an agreement to acquire Convex, expanding its commercial-services capabilities [34].

In December 2024, ServiceTitan priced its initial public offering at $71 per share and prepared to begin trading on Nasdaq under the ticker TTAN [35][36]. In October 2025, it acquired Conduit Tech, adding HVAC design and sales proposal tools [37]. [28]+16

Sources

• ServiceTitan, Inc. — Full financial report (2026 Y)
  22 citations

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• www.servicetitan.com[3]
• www.servicetitan.com[4]
• www.sec.gov[5]
• investors.servicetitan.com[6]
• www.servicetitan.com[23]
• www.servicetitan.com[24]
• ServiceTitan, Inc. — Ipo (2024 O)[28][29]
• www.servicetitan.com[30]
• www.youraspire.com[31]
• www.servicetitan.com[32]
• www.servicetitan.com[33]
• www.servicetitan.com[34]
• www.servicetitan.com[35]
• www.servicetitan.com[36]