Overview
NatWest Group is a UK-centred banking and financial-services group serving personal, private and business customers, as well as institutions. Its core services include personal and business banking, lending and deposits, private banking and wealth management, and commercial and institutional financial services. The Group describes its purpose as “to champion potential, helping people, families and businesses to thrive.”[1][2]
The UK is its primary market, complemented by an international presence that includes locations in Ireland, Europe, the Middle East, Asia-Pacific, India, Poland and the United States.[3] For the year ended 31 December 2025, NatWest reported total income of £16.641 billion.[4] A 2025 company disclosure reported 59,132 average full-time employees globally, including temporary staff.[5] [4][1][2][3][5]
Products & services
NatWest’s personal-banking products include current accounts (including Reward, student, children’s and packaged accounts), mortgages, savings, cards, overdrafts and personal borrowing. Its Credit Builder Credit Card is designed to support repayment habits with low credit limits and rewards, while its Foundation account provides basic banking without fees or credit access for customers with poor or no credit history. Other services include credit-card instalment plans.[6][7][8][9]
Private Banking & Wealth Management offers investment management and advice, trading and exchange, protection, alternative-investing services, and custody and administration of customer assets; income includes asset-based and transaction fees.[10][11] Business and institutional offerings include accounts, savings, lending and finance, business cards and payment services. Payit is NatWest’s Open Banking payment solution for businesses, available through an API, plug-in or Bankline integration.[12][13][14][15] In FY 2025, segment total income was £6.495bn for Retail Banking, £1.131bn for Private Banking & Wealth Management and £8.809bn for Commercial & Institutional, equivalent to approximately 39%, 7% and 53% of group total income, respectively.[16] [6][10][12][16][7][8][9][11][13][14][15]
Geographic presence
NatWest Group’s geographic activity is concentrated in the UK. In FY2025, the country-by-country disclosure reported £16.046bn of income for the UK region, out of £17.867bn before eliminations (about 89.8%). Europe accounted for £904m (5.1%), the US £249m (1.4%), and Rest of World £668m (3.7%); the reported total after eliminations was £16.641bn.[17] At year-end, the group reported 58,720 FTE including temporary staff: 38,569 in the UK region (65.7%), 890 in Europe (1.5%), 266 in the US (0.5%) and 18,995 in Rest of World (32.3%). Percentages are calculated from the reported regional figures.[17]
The FY2025 country table names the UK, Guernsey, Isle of Man, Jersey, Finland, France, Germany, Gibraltar, Greece, Republic of Ireland, Italy, Luxembourg, Netherlands, Norway, Poland, Sweden, Switzerland, the USA, India, Japan and Singapore. India accounted for 18,877 year-end FTE, compared with 37,597 in the UK.[17] NatWest identifies its group headquarters at Gogarburn, Edinburgh, and lists offices in Gurugram, Chennai and Bengaluru on its India locations page.[3][18] [17][17][17][17][17][17][17][17][17][17][3][18]
Business segments
NatWest Group’s 2025 reporting identifies three customer-facing business segments: Retail Banking, Private Banking & Wealth Management, and Commercial & Institutional. It reports £16,641m in total income and £7,708m in operating profit for the group. As a share of group income and operating profit, respectively, Retail Banking contributed £6,495m (39.0%) and £3,121m (40.5%); Private Banking & Wealth Management contributed £1,131m (6.8%) and £394m (5.1%); and Commercial & Institutional contributed £8,809m (52.9%) and £4,064m (52.7%). Percentages are approximate calculations from reported amounts. The report also presents Central items & other separately: £206m of income (1.2%) and £129m of operating profit (1.7%); it is not one of the three customer-facing segments.[16]
Retail Banking serves personal-banking customers, with lending that includes mortgages and products such as credit-builder cards, overdrafts, instalment plans and basic banking accounts.[6][19] Private Banking & Wealth Management provides investment and wealth-related services, including investment advice, trading and exchange, protection, and alternative-investing services; the report also tracks assets under management and administration.[10] Commercial & Institutional serves business and institutional customers; its reported activities include lending and fee-generating services, with portfolio growth noted in areas including funds financing and corporates.[16][20] The report also provides a Personal/Non-Personal customer view and product-level lending breakdowns alongside its principal business-segment reporting.[21][19] [16][6][19][10][20][21]
Company history
NatWest Group’s history traces back to the Royal Bank of Scotland, founded by royal charter in Edinburgh in 1727. Its modern corporate lineage developed through mergers: Commercial Bank of Scotland and National Bank of Scotland combined in 1959 to form National Commercial Bank of Scotland, which merged with the Royal Bank of Scotland in 1969. Separately, National Provincial Bank and Westminster Bank agreed to merge in 1968, forming National Westminster Bank in 1970.[22][23][24]
The group’s parent company was incorporated in 1968 as National & Commercial Banking Group and renamed The Royal Bank of Scotland Group in 1979. It completed its acquisition of National Westminster Bank in 2000 and joined the consortium that acquired ABN AMRO in 2007. During the financial crisis, the UK Government became the group’s majority shareholder in 2008. The parent company was renamed NatWest Group plc in 2020; in 2025, the Government’s shareholding fell to zero, returning the group to full private ownership.[25][26][27][28][29] [22][23][24][25][26][27][28][29]
Sources
- www.natwestgroup.com[1]
- www.natwestgroup.com[2]
- www.natwestgroup.com[3]
- NATWEST GROUP — Full financial report (2025 Y)
- investors.natwestgroup.com[5]
- www.natwest.com[7]
- www.natwest.com[8]
- www.natwest.com[9]
- www.natwest.com[11]
- www.natwest.com[13]
- www.natwest.com[14]
- www.natwest.com[15]
- www.natwestgroup.com[18]
- www.natwestgroup.com[22]
- www.natwestgroup.com[23]
- www.natwestgroup.com[24]
- www.natwestgroup.com[25]
- www.natwestgroup.com[26]
- investors.natwestgroup.com[27]
- investors.natwestgroup.com[28]
- www.natwestgroup.com[29]
Continue your research
From company context to financial detail.
Explore original sources and worldwide fundamental financial data and intelligence with Finbar.
Explore NATWEST GROUP in Finbar ↗