Overview
National Australia Bank Limited (NAB) is a banking group serving personal, business and institutional customers, principally in Australia and New Zealand. Its core services include deposits, home and business lending, cards, payments, wealth services and corporate banking. NAB operates through Australian business and private banking, personal banking, and corporate and institutional banking businesses, as well as Bank of New Zealand and digital bank ubank. Its institutional business also serves clients in the United States, Europe and Asia.[1][2][3][4][5]
NAB states that its ambition is to be the most customer-centric company in Australia and New Zealand. At 30 September 2025, it reported more than 41,000 colleagues serving approximately 10 million customers. For the financial year ended on that date, it reported A$20.8 billion in net operating income, a banking measure of revenue.[6][7][8] [1][2][3][4][5][6][7][9][8]
Products & services
National Australia Bank (NAB) offers personal transaction and savings accounts, home loans, personal loans and credit cards. Named products include the no-monthly-fee NAB Classic Banking account, the NAB iSaver online savings account and the NAB Reward Saver account, which offers bonus interest subject to deposit and withdrawal conditions. Its home-loan range includes variable- and fixed-rate loans, while its cards include the NAB Low Rate Card and the NAB Qantas Rewards Signature Card, which earns Qantas Points on eligible purchases.[10][11][12][13][14][15]
For businesses, NAB provides transaction accounts, lending, merchant payments and trade finance. The NAB QuickBiz Loan is an online unsecured business loan; NAB Connect supports business account reporting, payments and user-access controls; and NAB Transact supports online payment acceptance. Corporate and institutional services include cash management, domestic and international payments, trade and working-capital finance, and foreign-exchange and market-risk products. NAB also provides private banking and JBWere investment services.[16][4][17][18][19][20][21]
In New Zealand, its BNZ banking business offers products including everyday and savings accounts, home loans and credit cards, alongside business banking and merchant-payment services.[22][23][24][25] [10][16][4][11][12][13][14][15][17][18][19][20][21][22][23][24][25]
Geographic presence
National Australia Bank operates primarily in Australia and New Zealand, with additional operations across Asia, the United Kingdom, continental Europe and the United States. Its New Zealand banking business operates through Bank of New Zealand.[26][27]
In the financial year ended September 2025, NAB reported geographic Group income of A$16.4 billion from Australia, A$3.2 billion from New Zealand and A$1.7 billion from other international markets. Before inter-geographic eliminations, those regions accounted for approximately 77%, 15% and 8% of Group income, respectively.[8] [26][27][28][28][28][28][8]
Business segments
National Australia Bank reports five segments. In FY2025, Business and Private Banking contributed approximately 41% of group net operating income. It serves small and medium-sized businesses, specialist industries and private banking clients, including through JBWere. Personal Banking contributed approximately 22% and provides home loans, deposits, cards and personal loans through branches, digital channels, lenders and brokers.[16][10][9]
Corporate and Institutional Banking contributed approximately 20% of net operating income, serving customers with complex financing, markets, transactional banking and payments needs. New Zealand Banking contributed approximately 15% and provides personal and business banking in New Zealand.[4][5][9]
Corporate Functions and Other accounted for the remaining approximately 2% of net operating income. It includes ubank, shared support functions and group-wide consolidation eliminations; it is not solely a customer-facing banking segment. Percentages are calculated from reported FY2025 segment net operating income and rounded.[29][9] [16][10][4][5][29][9][9][9][9][9][9]
Company history
National Australia Bank traces its origins to the Commercial Banking Company of Sydney, established in 1834, and the National Bank of Australasia, established in Melbourne in 1858. The two banks merged on 1 October 1981 to form NAB.[30][31][32]
NAB expanded internationally in 1987 by acquiring Clydesdale Bank, Northern Bank and National Irish Bank. It subsequently acquired Yorkshire Bank in 1990 and the Bank of New Zealand in 1992.[33] It broadened its wealth-management activities through the acquisition of MLC in 2000.[34] NAB later reduced its overseas and wealth-management interests, demerging its Clydesdale and Yorkshire banking operations in 2016 and completing the sale of MLC Wealth in 2021.[35][36] [30][31][32][33][34][35][36]
Sources
- National Australia Bank Ltd — Full financial report (2025 Y)
- NATIONAL HEALTH INVESTORS INC — Full financial report (2022 Q 3)[3]
- www.nab.com.au[8]
- www.nab.com.au[11]
- www.nab.com.au[12]
- www.nab.com.au[13]
- www.nab.com.au[14]
- www.nab.com.au[15]
- www.nab.com.au[17]
- www.nab.com.au[18]
- www.nab.com.au[19]
- www.nab.com.au[20]
- www.nab.com.au[21]
- www.bnz.co.nz[22]
- www.bnz.co.nz[23]
- www.bnz.co.nz[24]
- www.bnz.co.nz[25]
- National Australia Bank Ltd — Full financial report (2024 Y)[27]
- adb.anu.edu.au[30]
- www.nab.com.au[31]
- www.nab.com.au[32]
- www.nab.com.au[33]
- www.nab.com.au[34]
- www.nab.com.au[35]
- www.nab.com.au[36]
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