Global-E Online Ltd.

Overview

Global-e Online Ltd. is a cross-border e-commerce technology company whose platform enables merchants to sell directly to consumers in international markets. Its services localize online shopping for buyers and support merchants with matters such as local payments, duties and taxes, shipping, compliance, customer support and returns.[1]

The company’s platform served shoppers in more than 200 destination markets in 2025, with merchant activity spanning North America, the UK, Europe and other regions.[2][3] Global-e describes its aim as creating a borderless e-commerce world.[4] For scale, it reported 2025 revenue of $962.2 million.[5] [1]+4

Products & services

Global-e’s core product is an integrated cross-border e-commerce platform for merchants selling directly to consumers. It provides localized multilingual shopping experiences, market-specific pricing and payment options, and services for handling local tax, customs and regulatory requirements. The platform also supports shipping, post-sale assistance and returns.[1][6] Its merchant-of-record service supports more than 150 payment methods and handles import-tax reporting and remittance and local import compliance; Global-e also assumes certain fraud and foreign-exchange risks.[7][8]

Additional services include a branded multilingual returns portal with options such as local return addresses, prepaid labels and courier pickup. The ReturnGo offering adds AI-powered returns and exchanges, automation and configurable workflows. Customer-support capabilities include self-service, an AI chatbot and human contact centres; the company reported that nearly half of chatbot cases were resolved autonomously to customers’ full satisfaction.[9][10] Fulfilment options include shipping and handling and multi-local fulfilment using merchant inventory in different locations; in some markets, physical stores can serve as fulfilment hubs and customers can buy online and pick up in store.[11][12]

Shopify Managed Markets is a white-label merchant-of-record offering for Shopify merchants, powered by Global-e and based on Flow API technology.[13] In the second quarter of 2026, Global-e reported $139.4 million in service-fee revenue and $159.6 million in fulfilment-services revenue, approximately 46.6% and 53.4% of total revenue, respectively; these are service-category figures, not revenue shares for individual products.[14] [1]+10

Geographic presence

Global-e Online Ltd. reported FY2025 revenue of $962.2 million. By reported revenue geography, the United States accounted for 52.7%, the United Kingdom 20.2%, the European Union 18.2%, Israel 0.4%, and other geographies 8.5%; the company describes the latter as including APAC and the Middle East.[15][3] Separately, its largest shopper destination markets by share of total revenue were Canada (16%), the United States (13%), and the United Kingdom (12%); no other destination market exceeded 10%. The company says it serves shoppers in more than 200 destination markets.[16][3]

At year-end 2025, Global-e served 1,547 enterprise-platform merchants across more than 30 countries. Those merchants were based 39% in North America, 26% in the U.K., 22% in Europe, and 12% in other geographies; the company also served thousands of U.S.-based merchants through Shopify Managed Markets.[16][3] Its headquarters and principal executive offices are in Petah Tikva, Israel. Disclosed office and lease locations include the U.K., U.S., Ireland, France, Australia, Japan, South Korea, Romania, Germany, Spain, Hong Kong, Sweden, Switzerland, Canada, and the UAE; named corporate offices include Petah Tikva, London, Dublin, New York City, New Jersey, and Atlanta.[17]+2 [15]+5

Business segments

Global-e Online Ltd. reports one operating and reportable segment; its chief operating decision maker assesses performance and allocates resources using consolidated financial information. The company does not disclose separate segment names or segment-level contribution percentages.[20]

That single-segment business is its cross-border direct-to-consumer e-commerce platform, which supports international shopping and selling through services including localized shopping experiences, payments, customs and tax compliance, shipping, customer support and returns.[1] [20][1]

Company history

Global-e was founded in 2013 by Amir Schlachet, Shahar Tamari and Nir Debbi.[21]+2

In 2021, the company entered a services and partnership agreement with Shopify and completed its IPO on May 11, listing on Nasdaq.[13][24] In 2022, it acquired Flow Commerce and Borderfree, broadening its cross-border commerce offering.[25][26] Shopify later launched Managed Markets, powered by Global-e, in 2023.[27]

Global-e acquired returns-technology provider ReturnGo in 2025.[28] In 2026, it completed the acquisition of Passport, a cross-border logistics company.[29][30] [21]+14

Sources

• Global-E Online Ltd. — Full financial report (2025 Y)
  23 citations

  [1][2][3][5][7][8][9][10][11][12][13][15][16][17][18][19][20][21][22][23][25][26][27]
• www.global-e.com[4]
• www.global-e.com[6]
• www.sec.gov[14]
• investors.global-e.com[24]
• www.sec.gov[28]
• investors.global-e.com[29]
• investors.global-e.com[30]