DOCUSIGN, INC.

Overview

Docusign, Inc. is a software company specializing in digital agreements and agreement-process automation. Its core offerings include electronic signatures, Intelligent Agreement Management (IAM), and contract lifecycle management (CLM), which help organizations manage agreements and related workflows. The company describes its mission as “redefining how the world comes together and agrees” and says it was founded in 2003.[1]+3

Headquartered in San Francisco, Docusign serves customers globally. It reported more than 1.9 million customers and over 1 billion users worldwide as of July 31, 2026; international markets accounted for 31% of revenue in the first half of FY2027. For the latest completed annual reporting year, FY2026, revenue was $3.220 billion. The company’s careers site describes its workforce as about 7,000 employees.[5]+4 [1]+11

Products & services

DocuSign’s Intelligent Agreement Management (IAM) platform is designed to store and organize agreements, automate agreement workflows, and generate insights from agreement data. It includes eSignature and is powered by Docusign Iris AI; named capabilities include Navigator for agreement repositories and insights, Maestro for no-code workflow building, Agreement Desk, AI-Assisted Review, and AI contract agents. IAM applications are offered in Core, Sales, and CX editions, with integrations available through App Center.[10]+2

DocuSign eSignature supports preparing, sending, and signing agreements, with capabilities including templates, document generation, web forms, signer verification, and AI-assisted features.[12] Contract Lifecycle Management (CLM) supports contract creation, review, negotiation, routing, and management.[13] Its Identify offering includes government-ID checks, biometrics, phone one-time passcodes, and risk-based signer verification.[14]

As of January 31, 2026, more than 25,000 customers used IAM, and IAM users represented approximately 10.8% of DocuSign’s annual recurring revenue for FY2026. The company said standalone eSignature was expected to remain the majority of revenue for the foreseeable future; it did not disclose a detailed revenue breakdown by individual product.[10][15] [10]+9

Geographic presence

As of October 2, 2026, Docusign’s latest reported period is Q2 FY2027, ended July 31, 2026. International markets accounted for 31% of revenue in both the quarter and first six months of FY2027, compared with 29% in the corresponding prior-year periods.[16]

In FY2026, the United States generated $2.274 billion, or approximately 70.6% of revenue, while international markets generated $945 million, or approximately 29.4%. Revenue geography is based on the customer address in its master subscription agreement; no country other than the U.S. represented more than 10% of revenue in FY2024–FY2026.[17]+2 Docusign began international sales in Canada, the United Kingdom and Australia, and later expanded into selected civil-law markets.[20]

Docusign is headquartered in San Francisco, California, and reports additional offices in the U.S. and internationally across Europe, Asia, Latin America, Israel, Egypt and Australia.[21] At FY2026 year-end, long-lived assets were $438.7 million in the U.S. and $89.9 million in other countries.[22] The reviewed sources do not give employee counts by country or region. [16]+7

Business segments

DocuSign reports one operating and reportable segment, rather than separate reportable segments for its products or geographies. Management reviews consolidated results to make operating decisions, allocate resources, and evaluate performance.[23][24]

Its agreement-workflow offerings include Intelligent Agreement Management (IAM), with eSignature, the Navigator agreement repository, and Maestro workflow automation; eSignature supports sending and signing agreements; and Contract Lifecycle Management (CLM) automates agreement generation, negotiation, storage, and analytics. These are product areas, not separately reported segments, and the company does not disclose revenue by product category.[11]+2

For FY2026, ended January 31, 2026, revenue was $3.220 billion. Subscriptions contributed $3.151 billion, or approximately 97.9%; professional services and other contributed $68.9 million, or approximately 2.1%.[27] By customer location, U.S. revenue was $2.274 billion (approximately 70.6%) and international revenue was $945.0 million (approximately 29.4%).[18][17] [23]+10

Company history

DocuSign was founded in Seattle in 2003 by Tom Gonser, Court Lorenzini, and Eric Ranft.[28][29] Daniel Springer became CEO in 2017.[30] The company completed its initial public offering on May 1, 2018, and acquired SpringCM that September, adding document-generation, management, and agreement-workflow capabilities.[31][32]

In 2019, DocuSign introduced Agreement Cloud, expanding its focus from electronic signatures to a broader set of agreement processes.[33] It acquired Seal Software in 2020 to add agreement analytics capabilities and announced the acquisition of Liveoak Technologies to extend its digital agreement workflows.[34][35] After leadership changes in 2022, Allan Thygesen became CEO that October.[36][37] In 2024, the company launched its Intelligent Agreement Management platform, extending its products toward AI-supported agreement analysis and workflow management.[2] [31]+10

Sources

• DOCUSIGN, INC. — Full financial report (2027 Q 2)
  3 citations

  [1][5][6]
• DOCUSIGN, INC. — Full financial report (2026 Y)
  17 citations

  [2][7][8][10][11][15][17][18][19][20][21][22][23][24][25][26][27]
• www.docusign.com[3]
• www.sec.gov[4]
• employee.docusign.com[9]
• www.docusign.com[12]
• www.docusign.com[13]
• www.docusign.com[14]
• www.sec.gov[16]
• www.docusign.com[28]
• www.draper.vc[29]
• www.docusign.com[30]
• DOCUSIGN, INC. — Full financial report (2020 Y)[31][32]
• www.docusign.com[33]
• www.docusign.com[34]
• www.docusign.com[35]
• www.docusign.com[36]
• www.docusign.com[37]