Overview
Chunghwa Telecom Co., Ltd. is a Taiwan-based telecommunications company that provides mobile, fixed-line broadband, video and digital services. Its operations serve consumers, businesses and international customers, with enterprise offerings that include communications and information and communications technology (ICT) solutions. Taiwan is its principal market, while its international business serves customers requiring services such as connectivity, roaming, cloud and data-center solutions.[1][2][3][4][5]
Incorporated in 1996, the company describes its aim as becoming a smart-life provider and an enabler of the digital economy. It reported approximately NT$230 billion in revenue for 2024 and more than 20,000 employees as of 2025.[6][7][8][9] [1][2][3][4][5][6][7][8][9]
Products & services
Chunghwa Telecom offers mobile voice and data services over 4G and 5G networks, alongside fixed-line voice, fiber broadband, ADSL and Wi-Fi. Its HiNet brand provides internet access, while HiLink provides virtual private network connectivity for businesses. The company also offers eSIM activation for mobile plans.[1][10][11]
Its television products include MOD, an IPTV service with live channels and on-demand programming delivered over fixed broadband, and Hami Video, an over-the-top streaming service offering channels and subscription and pay-per-view content. Enterprise offerings include data-center and cloud services, cybersecurity, big-data services, integrated ICT solutions and 5G private networks. Its cloud portfolio combines its hicloud platform with services from AWS, Microsoft Azure and Google Cloud.[12][13][14][15][16]
In 2024, mobile services accounted for approximately 29.1% of revenue, fixed-line services 35.5%, and ICT services 14.3%. These are broad service categories rather than revenue figures for individual products such as HiNet, MOD or Hami Video.[17][18][19] [1][10][12][13][14][15][16][17][18][19][11]
Geographic presence
Chunghwa Telecom’s principal operating market is Taiwan, where its service users are mainly located and its mobile networks provide nationwide coverage. Its principal executive office is in Taipei. In 2025, Taiwan accounted for NT$226,132 million of revenue, or approximately 95.8% of the company’s NT$236,114 million total; overseas revenue was NT$9,982 million, or approximately 4.2%. Revenue earned outside Taiwan comes mainly from international long-distance telephone and leased-line services.[20][21][22][23]
The company reports long-lived assets in the United States, Singapore, Hong Kong, China, Vietnam, Japan, Thailand, Germany and Malaysia, with its other long-lived assets located in Taiwan. Its published international location listings include sites in Tokyo, Beijing, Hong Kong, Hanoi, Bangkok, Singapore, Johor, Ho Chi Minh City and Dresden, as well as several U.S. locations. The disclosed overseas revenue figure is aggregate, rather than broken down by country.[24][25][23] [20][21][22][24][23][23][23][25]
Business segments
Chunghwa Telecom reports four segments: Consumer Business, Enterprise Business, International Business and Others. Based on 2025 revenue from external customers, they contributed approximately 61%, 33%, 4% and 3% of consolidated revenue, respectively; the percentages are rounded.[26][27]
Consumer Business serves individuals and households through mobile, fixed broadband, Wi-Fi, IPTV and streaming services.[28] Enterprise Business provides organizations with telecommunications and ICT services, including data centers, cloud, cybersecurity, AI-related services and systems integration.[29] International Business provides cross-border voice and data connectivity, roaming and ICT services.[30][31] The Others segment is reported separately and includes sales and other revenue.[32] [26][27][27][27][27][27][28][29][30][31][32]
Company history
Chunghwa Telecom was established on July 1, 1996, when the telecommunications operations of Taiwan’s Directorate General of Telecommunications were spun off into a company, while the directorate retained its regulatory role. Its shares began trading on the Taiwan Stock Exchange in October 2000, and its American depositary shares were listed on the New York Stock Exchange in July 2003. In August 2005, the Taiwanese government’s ownership fell below 50%, completing the company’s privatization.[33][34]
The company began deploying fiber infrastructure in 2003 and launched its FTTx-based HiNet Optical Era broadband service in 2007. It launched 4G mobile broadband in May 2014 and 5G service in June 2020.[35][36][37][38] [33][34][35][37][38][36]
Sources
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