# Zoom Video Communications, Inc.

Summary updated: 2026-09-28T12:02:40.441414Z
Canonical: https://finbar.com/research/companies/zoom-video-communications

## Overview

Zoom Communications, Inc. (formerly Zoom Video Communications, Inc.) is a communications software company whose platform supports workplace collaboration and customer interactions. Its products include Zoom Workplace—bringing together video meetings, phone, team chat, documents and whiteboards—and business services such as Contact Center and Events. The company describes its mission as “to reimagine the way the world communicates and collaborates.” [1](https://app.finbar.com/go?id=P104866834)[2](https://app.finbar.com/go?id=P90447430)[3](https://app.finbar.com/go?id=P93884200)

Incorporated in 2011 and headquartered in San Jose, California, Zoom serves customers around the world. It reported approximately $4.87 billion in revenue for the fiscal year ended January 31, 2026, and had 7,438 full-time employees at that date, including 3,981 outside the United States. [1](https://app.finbar.com/go?id=P104866834)[4](https://app.finbar.com/go?id=P26975777)[5](https://app.finbar.com/go?id=P26393696)[6](https://app.finbar.com/go?id=T2629073)[7](https://app.finbar.com/go?id=P99248261)
[1](https://app.finbar.com/go?id=P104866834)[2](https://app.finbar.com/go?id=P90447430)[3](https://app.finbar.com/go?id=P93884200)[4](https://app.finbar.com/go?id=P26975777)[5](https://app.finbar.com/go?id=P26393696)[6](https://app.finbar.com/go?id=T2629073)[7](https://app.finbar.com/go?id=P99248261)

## Products & services

Zoom Video Communications offers Zoom Workplace, a suite of communication and collaboration products. Zoom Meetings provides HD video, voice, chat and content sharing, with features including recording, transcripts, breakout rooms and support for up to 1,000 video participants. Zoom Team Chat supports direct and group messaging and file sharing, while Zoom Phone provides cloud-based business calling with routing, queuing, voicemail and recording. Zoom Rooms brings meeting controls, wireless sharing, whiteboarding and scheduling to conference rooms. [8](https://app.finbar.com/go?id=P97410354)[9](https://app.finbar.com/go?id=P58222301)[10](https://app.finbar.com/go?id=P5934380)[11](https://app.finbar.com/go?id=P104570237)[12](https://app.finbar.com/go?id=P81450758)

Workplace also includes Zoom Docs for collaborative document creation and Zoom Whiteboard for persistent visual collaboration. Zoom AI Companion provides AI assistance across products, including meeting-related productivity features, and is included with eligible paid services at no additional cost. [13](https://app.finbar.com/go?id=P40821843)[14](https://app.finbar.com/go?id=P2017859)[15](https://app.finbar.com/go?id=P36246176)

Beyond workplace communications, Zoom Contact Center handles customer interactions across channels and connects with Zoom Virtual Agent and workforce and quality-management tools. Zoom Revenue Accelerator provides sales conversation intelligence and coaching tools. Zoom Webinars and Zoom Events support presentations and virtual or hybrid events; Events includes registration, ticketing, attendee networking and analytics. For developers, Zoom offers APIs and SDKs to integrate Zoom meetings or build custom video experiences. Zoom reports revenue as a single segment rather than disclosing the revenue contribution of individual products. [16](https://app.finbar.com/go?id=P15294220)[17](https://www.zoom.com/en/products/conversation-intelligence/)[18](https://app.finbar.com/go?id=P109142020)[19](https://developers.zoom.us/docs/meeting-sdk/)[20](https://developers.zoom.us/docs/video-sdk/)[21](https://app.finbar.com/go?id=P39164141)
[8](https://app.finbar.com/go?id=P97410354)[9](https://app.finbar.com/go?id=P58222301)[10](https://app.finbar.com/go?id=P5934380)[11](https://app.finbar.com/go?id=P104570237)[12](https://app.finbar.com/go?id=P81450758)[13](https://app.finbar.com/go?id=P40821843)[14](https://app.finbar.com/go?id=P2017859)[15](https://app.finbar.com/go?id=P36246176)[16](https://app.finbar.com/go?id=P15294220)[18](https://app.finbar.com/go?id=P109142020)[21](https://app.finbar.com/go?id=P39164141)[17](https://www.zoom.com/en/products/conversation-intelligence/)[19](https://developers.zoom.us/docs/meeting-sdk/)[20](https://developers.zoom.us/docs/video-sdk/)

## Geographic presence

Zoom Video Communications is headquartered in San Jose, California. It maintains additional offices elsewhere in the United States and in the Asia-Pacific (APAC) and Europe, Middle East and Africa (EMEA) regions. The company also has a significant number of employees in China, primarily engineers, and serves users through co-located data centers located around the world. [22](https://app.finbar.com/go?id=P89128469)[23](https://app.finbar.com/go?id=P13397059)[24](https://app.finbar.com/go?id=P15042115)

For the fiscal year ended January 31, 2025, 71.8% of revenue came from the Americas, 16.0% from EMEA and 12.2% from APAC. These regions are assigned by customer billing address; the Americas figure is not a measure of U.S.-only revenue. APAC and EMEA together accounted for 28.2% of revenue, compared with 28.7% in the preceding fiscal year. [25](https://app.finbar.com/go?id=P11570692)[26](https://app.finbar.com/go?id=T3721266)[27](https://app.finbar.com/go?id=P43953731)
[22](https://app.finbar.com/go?id=P89128469)[23](https://app.finbar.com/go?id=P13397059)[24](https://app.finbar.com/go?id=P15042115)[25](https://app.finbar.com/go?id=P11570692)[26](https://app.finbar.com/go?id=T3721266)[27](https://app.finbar.com/go?id=P43953731)

## Business segments

Zoom reports one operating and reportable segment, rather than separate segments for its products or sales channels. Its CEO reviews the business on a consolidated basis. Products such as Zoom Workplace, Zoom Phone and Zoom Contact Center are therefore not individually reported segments. [28](https://app.finbar.com/go?id=P110570776)[2](https://app.finbar.com/go?id=P90447430)[29](https://app.finbar.com/go?id=P7368405)[30](https://app.finbar.com/go?id=P94517977)

Zoom also describes its revenue by customer category. Enterprise customers—business units served through its direct sales team, resellers or strategic partners—accounted for approximately 60% of revenue in the fiscal year ended January 31, 2026. Online customers, who subscribe directly through Zoom’s website, accounted for approximately 40%. These are customer categories, not reportable segments. [31](https://app.finbar.com/go?id=P55071630)[32](https://app.finbar.com/go?id=P106046939) On a separate geographic basis, the Americas contributed approximately 72% of revenue, EMEA 16% and APAC 12%. [33](https://app.finbar.com/go?id=T9276078)
[28](https://app.finbar.com/go?id=P110570776)[2](https://app.finbar.com/go?id=P90447430)[29](https://app.finbar.com/go?id=P7368405)[30](https://app.finbar.com/go?id=P94517977)[31](https://app.finbar.com/go?id=P55071630)[32](https://app.finbar.com/go?id=P106046939)[33](https://app.finbar.com/go?id=T9276078)[33](https://app.finbar.com/go?id=T9276078)[33](https://app.finbar.com/go?id=T9276078)

## Company history

Zoom was founded in 2011 by Eric Yuan, a former WebEx and Cisco executive. Incorporated initially as Saasbee, Inc., it released Zoom Meetings publicly in 2013. [34](https://investors.zoom.us/board-member-management/eric-yuan)[35](https://investors.zoom.us/resources/investor-faqs)[36](https://investors.zoom.us/static-files/e5cdf586-27be-43ac-853e-024e92c2200a) The company expanded beyond video meetings with Zoom Phone, which became generally available in January 2019, and went public on Nasdaq in April 2019. [37](https://www.zoom.com/en/blog/zoom-voice-new-meetings-experience-conference-room-enhancements-and-integrations-now-generally-available/)[38](https://investors.zoom.us/node/6421/pdf)

Use of Zoom grew sharply during the COVID-19 pandemic: revenue for the fiscal year ended January 2021 rose 326% from the prior year. [39](https://investors.zoom.us/node/8501/pdf) Zoom subsequently broadened its offerings with Zoom Events and Zoom Apps in 2021, acquired conversational-AI company Solvvy in 2022 and employee-engagement platform Workvivo in 2023, and introduced Zoom Workplace in 2024. [40](https://investors.zoom.us/node/9161/pdf)[41](https://www.sec.gov/Archives/edgar/data/1585521/000158552123000128/R13.htm)[42](https://www.sec.gov/Archives/edgar/data/1585521/000158552124000094/R13.htm)[43](https://investors.zoom.us/node/12246/pdf) In November 2024, it changed its corporate name from Zoom Video Communications, Inc. to Zoom Communications, Inc. [44](https://www.zoom.com/en/blog/introducing-zoom-communications-inc/)
[34](https://investors.zoom.us/board-member-management/eric-yuan)[35](https://investors.zoom.us/resources/investor-faqs)[36](https://investors.zoom.us/static-files/e5cdf586-27be-43ac-853e-024e92c2200a)[37](https://www.zoom.com/en/blog/zoom-voice-new-meetings-experience-conference-room-enhancements-and-integrations-now-generally-available/)[38](https://investors.zoom.us/node/6421/pdf)[39](https://investors.zoom.us/node/8501/pdf)[40](https://investors.zoom.us/node/9161/pdf)[41](https://www.sec.gov/Archives/edgar/data/1585521/000158552123000128/R13.htm)[42](https://www.sec.gov/Archives/edgar/data/1585521/000158552124000094/R13.htm)[43](https://investors.zoom.us/node/12246/pdf)[44](https://www.zoom.com/en/blog/introducing-zoom-communications-inc/)

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44. [www.zoom.com](https://www.zoom.com/en/blog/introducing-zoom-communications-inc/)

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