# PEGASYSTEMS INC

Summary updated: 2026-10-02T16:33:08.955955Z
Canonical: https://finbar.com/research/companies/pegasystems-inc

## Overview

Pegasystems Inc. develops enterprise software for AI-powered decisioning and workflow automation. Its platform helps businesses and government agencies personalize customer interactions, automate services and operations, and modernize processes and legacy systems. [1](https://app.finbar.com/go?id=P141838832)

Key offerings include Pega Platform for workflow automation and Pega Customer Decision Hub, which uses real-time AI to support customer engagement and next-best-action decisions; Pega Blueprint supports application and process design. [2](https://app.finbar.com/go?id=P118175550)[3](https://app.finbar.com/go?id=P92762833)[4](https://app.finbar.com/go?id=P88489184) The company serves an international market, reporting revenue across the United States, other Americas, the United Kingdom, Europe, the Middle East and Africa, and Asia-Pacific. [5](https://app.finbar.com/go?id=T16220164)

Pegasystems describes itself as an enterprise transformation company, with a focus on helping organizations reimagine and improve critical processes and decisions. [6](https://www.pega.com/about) Founded in Boston in 1983, it reported $1.746 billion in revenue for fiscal 2025 and 5,598 employees as of January 30, 2026. [7](https://www.pega.com/insights/articles/meet-pega-what-we-do-why-we-are-different)[8](https://app.finbar.com/go?id=P4149080)[9](https://www.sec.gov/Archives/edgar/data/1013857/000101385726000017/pega-20251231.htm)
[1](https://app.finbar.com/go?id=P141838832)[2](https://app.finbar.com/go?id=P118175550)[3](https://app.finbar.com/go?id=P92762833)[4](https://app.finbar.com/go?id=P88489184)[5](https://app.finbar.com/go?id=T16220164)[6](https://www.pega.com/about)[7](https://www.pega.com/insights/articles/meet-pega-what-we-do-why-we-are-different)[8](https://app.finbar.com/go?id=P4149080)[9](https://www.sec.gov/Archives/edgar/data/1013857/000101385726000017/pega-20251231.htm)[6](https://www.pega.com/about)[7](https://www.pega.com/insights/articles/meet-pega-what-we-do-why-we-are-different)[9](https://www.sec.gov/Archives/edgar/data/1013857/000101385726000017/pega-20251231.htm)

## Products & services

Pegasystems’ Pega Platform combines low-code application development with workflow and case management, robotic process automation, AI and business rules to automate end-to-end processes. Its Pega Blueprint uses generative AI to turn business requirements and legacy documentation into proposed process and application designs; developers can then build and adapt applications using low-code tools and AI assistance. Pega also applies these tools to legacy transformation, helping identify opportunities to simplify older systems and modernize them while retaining business logic. [2](https://app.finbar.com/go?id=P118175550)[10](https://app.finbar.com/go?id=P106312885)[11](https://app.finbar.com/go?id=P23924577)[12](https://app.finbar.com/go?id=P85353686)

Pega Customer Decision Hub is a real-time decision engine that uses predictive analytics, machine learning and business rules to select customer actions, offers, content and channels. Pega Customer Engagement Blueprint supports customer-journey and engagement-strategy design. Pega Customer Service provides omnichannel contact-center tools, case management, chat, knowledge management, mobile field service, self-service and AI virtual assistants; Pega Sales Automation supports sales processes from prospecting through fulfillment and customer onboarding. Pega also offers industry-specific applications, including Pega Know Your Customer and Pega Smart Dispute for financial services. [3](https://app.finbar.com/go?id=P92762833)[13](https://app.finbar.com/go?id=P121974929)[14](https://app.finbar.com/go?id=P112947131)[15](https://app.finbar.com/go?id=P47287694)

Pega Cloud hosts the Platform and applications for development, testing and deployment; customers can also manage deployments in a cloud environment of their choice. Services include Pega Consulting for planning, design, implementation and assurance; Pega Catalyst for customer-journey transformation and prototyping; technical support and cloud reliability services; and Pega Academy training for clients, partners and employees. [16](https://app.finbar.com/go?id=P69216672)[17](https://app.finbar.com/go?id=P52864754)[18](https://app.finbar.com/go?id=P112348162)[19](https://app.finbar.com/go?id=P41629263)[20](https://app.finbar.com/go?id=P92771244)

Pega reports revenue by stream rather than by individual product. For the six months ended June 30, 2026, subscription services accounted for 67% of revenue, including Pega Cloud at 49% and maintenance at 18%; subscription license revenue was 21%, and consulting was 12%. [21](https://app.finbar.com/go?id=T16220177)
[2](https://app.finbar.com/go?id=P118175550)[10](https://app.finbar.com/go?id=P106312885)[11](https://app.finbar.com/go?id=P23924577)[12](https://app.finbar.com/go?id=P85353686)[3](https://app.finbar.com/go?id=P92762833)[13](https://app.finbar.com/go?id=P121974929)[14](https://app.finbar.com/go?id=P112947131)[15](https://app.finbar.com/go?id=P47287694)[16](https://app.finbar.com/go?id=P69216672)[17](https://app.finbar.com/go?id=P52864754)[18](https://app.finbar.com/go?id=P112348162)[19](https://app.finbar.com/go?id=P41629263)[20](https://app.finbar.com/go?id=P92771244)[21](https://app.finbar.com/go?id=T16220177)[21](https://app.finbar.com/go?id=T16220177)[21](https://app.finbar.com/go?id=T16220177)[21](https://app.finbar.com/go?id=T16220177)[21](https://app.finbar.com/go?id=T16220177)[21](https://app.finbar.com/go?id=T16220177)

## Geographic presence

In FY2025, Pegasystems generated 54% of revenue in the United States, 7% in other Americas, 11% in the United Kingdom, 16% in Europe excluding the U.K., Middle East and Africa, and 12% in Asia-Pacific. [22](https://app.finbar.com/go?id=T10414150) In the six months ended June 30, 2026, the corresponding shares were 49%, 8%, 14%, 17%, and 12%, respectively. [5](https://app.finbar.com/go?id=T16220164)

The company identifies Waltham, Massachusetts, as its corporate headquarters and Hyderabad, India, as another principal location for administrative, sales, marketing, support, and research and development operations; it also maintains offices across the Americas, Europe, and Asia-Pacific. [23](https://app.finbar.com/go?id=P13757150) Its office directory lists locations across the Americas, Europe, and Asia. [24](https://www.pega.com/about/office-locations) As of January 30, 2026, Pegasystems had 5,598 employees: 2,002 in the Americas, 1,272 in Europe, 1,982 in India, and 342 in Asia-Pacific. [25](https://app.finbar.com/go?id=P60300052)
[22](https://app.finbar.com/go?id=T10414150)[22](https://app.finbar.com/go?id=T10414150)[22](https://app.finbar.com/go?id=T10414150)[22](https://app.finbar.com/go?id=T10414150)[22](https://app.finbar.com/go?id=T10414150)[5](https://app.finbar.com/go?id=T16220164)[5](https://app.finbar.com/go?id=T16220164)[5](https://app.finbar.com/go?id=T16220164)[5](https://app.finbar.com/go?id=T16220164)[5](https://app.finbar.com/go?id=T16220164)[23](https://app.finbar.com/go?id=P13757150)[24](https://www.pega.com/about/office-locations)[25](https://app.finbar.com/go?id=P60300052)[24](https://www.pega.com/about/office-locations)

## Business segments

As of the second quarter of 2026, Pegasystems reports one operating and reportable segment, which represents 100% of consolidated revenue. The segment comprises the company’s software business focused on case management, business process management and real-time decisioning; management reviews its financial results on a consolidated basis. [26](https://app.finbar.com/go?id=P141838691)[27](https://app.finbar.com/go?id=P55994543)

The company also disaggregates revenue by stream, but these are not separate reportable segments. For the six months ended June 30, 2026, Pega Cloud contributed approximately 49.3% of revenue, subscription license 20.8%, maintenance 17.6% and consulting 12.3%, calculated from the reported amounts and total revenue of $850.7 million. [28](https://app.finbar.com/go?id=T16220165)

A separate geographic breakdown for the same six-month period reported the United States at 49% of revenue, other Americas at 8%, the United Kingdom at 14%, Europe excluding the U.K. plus the Middle East and Africa at 17%, and Asia-Pacific at 12%. These are geographic revenue categories, not reportable business segments. [5](https://app.finbar.com/go?id=T16220164)
[26](https://app.finbar.com/go?id=P141838691)[27](https://app.finbar.com/go?id=P55994543)[28](https://app.finbar.com/go?id=T16220165)[28](https://app.finbar.com/go?id=T16220165)[28](https://app.finbar.com/go?id=T16220165)[28](https://app.finbar.com/go?id=T16220165)[28](https://app.finbar.com/go?id=T16220165)[5](https://app.finbar.com/go?id=T16220164)[5](https://app.finbar.com/go?id=T16220164)[5](https://app.finbar.com/go?id=T16220164)[5](https://app.finbar.com/go?id=T16220164)[5](https://app.finbar.com/go?id=T16220164)

## Company history

Pegasystems was founded in 1983 by Alan Trefler. Its early customers included Bank of America and Citibank. [29](https://www.pega.com/insights/resources/history-pega-our-founder-ceo-looks-back)[30](https://www.pega.com/insights/articles/how-enterprise-applications-have-changed-over-the-years) The company filed its IPO prospectus in 1996. [31](https://edgar.secdatabase.com/1220/95014696001178/filing-main.htm)

In 2010, Pegasystems acquired Chordiant Software, adding customer-engagement capabilities. [32](https://www.sec.gov/Archives/edgar/data/1013857/000119312510154499/d8ka.htm) It acquired OpenSpan in 2016, expanding into robotic process automation, and introduced its Pega Infinity suite in 2018, bringing together customer-engagement applications and digital process automation. [33](https://www.pega.com/about/news/press-releases/pegasystems-acquires-robotic-automation-software-provider-openspan)[34](https://www.pega.com/about/news/press-releases/pega-launches-next-generation-digital-transformation-suite-drive) In 2022, the acquisition of Everflow added process-mining capabilities; in 2024, Pega introduced GenAI Blueprint, an AI-assisted workflow-design tool. [35](https://www.pega.com/about/news/press-releases/pega-acquires-everflow-add-intuitive-process-mining-industry%E2%80%99s-most)[36](https://www.pega.com/about/news/press-releases/pega-introduces-pega-genai-blueprint-automate-enterprise-grade-workflow)
[29](https://www.pega.com/insights/resources/history-pega-our-founder-ceo-looks-back)[30](https://www.pega.com/insights/articles/how-enterprise-applications-have-changed-over-the-years)[31](https://edgar.secdatabase.com/1220/95014696001178/filing-main.htm)[32](https://www.sec.gov/Archives/edgar/data/1013857/000119312510154499/d8ka.htm)[33](https://www.pega.com/about/news/press-releases/pegasystems-acquires-robotic-automation-software-provider-openspan)[34](https://www.pega.com/about/news/press-releases/pega-launches-next-generation-digital-transformation-suite-drive)[35](https://www.pega.com/about/news/press-releases/pega-acquires-everflow-add-intuitive-process-mining-industry%E2%80%99s-most)[36](https://www.pega.com/about/news/press-releases/pega-introduces-pega-genai-blueprint-automate-enterprise-grade-workflow)[29](https://www.pega.com/insights/resources/history-pega-our-founder-ceo-looks-back)[30](https://www.pega.com/insights/articles/how-enterprise-applications-have-changed-over-the-years)[31](https://edgar.secdatabase.com/1220/95014696001178/filing-main.htm)[32](https://www.sec.gov/Archives/edgar/data/1013857/000119312510154499/d8ka.htm)[33](https://www.pega.com/about/news/press-releases/pegasystems-acquires-robotic-automation-software-provider-openspan)[34](https://www.pega.com/about/news/press-releases/pega-launches-next-generation-digital-transformation-suite-drive)[35](https://www.pega.com/about/news/press-releases/pega-acquires-everflow-add-intuitive-process-mining-industry%E2%80%99s-most)[36](https://www.pega.com/about/news/press-releases/pega-introduces-pega-genai-blueprint-automate-enterprise-grade-workflow)

## Sources

1. [PEGASYSTEMS INC — Full financial report (2026 Q 2)](https://app.finbar.com/go?id=P141838832)
2. [PEGASYSTEMS INC — Full financial report (2025 Y)](https://app.finbar.com/go?id=P118175550)
3. [PEGASYSTEMS INC — Full financial report (2025 Y)](https://app.finbar.com/go?id=P92762833)
4. [PEGASYSTEMS INC — Full financial report (2025 Y)](https://app.finbar.com/go?id=P88489184)
5. [PEGASYSTEMS INC — Full financial report (2026 Q 2)](https://app.finbar.com/go?id=T16220164)
6. [www.pega.com](https://www.pega.com/about)
7. [www.pega.com](https://www.pega.com/insights/articles/meet-pega-what-we-do-why-we-are-different)
8. [PEGASYSTEMS INC — Full financial report (2025 Y)](https://app.finbar.com/go?id=P4149080)
9. [www.sec.gov](https://www.sec.gov/Archives/edgar/data/1013857/000101385726000017/pega-20251231.htm)
10. [PEGASYSTEMS INC — Full financial report (2025 Y)](https://app.finbar.com/go?id=P106312885)
11. [PEGASYSTEMS INC — Full financial report (2025 Y)](https://app.finbar.com/go?id=P23924577)
12. [PEGASYSTEMS INC — Full financial report (2025 Y)](https://app.finbar.com/go?id=P85353686)
13. [PEGASYSTEMS INC — Full financial report (2025 Y)](https://app.finbar.com/go?id=P121974929)
14. [PEGASYSTEMS INC — Full financial report (2025 Y)](https://app.finbar.com/go?id=P112947131)
15. [PEGASYSTEMS INC — Full financial report (2025 Y)](https://app.finbar.com/go?id=P47287694)
16. [PEGASYSTEMS INC — Full financial report (2025 Y)](https://app.finbar.com/go?id=P69216672)
17. [PEGASYSTEMS INC — Full financial report (2025 Y)](https://app.finbar.com/go?id=P52864754)
18. [PEGASYSTEMS INC — Full financial report (2025 Y)](https://app.finbar.com/go?id=P112348162)
19. [PEGASYSTEMS INC — Full financial report (2025 Y)](https://app.finbar.com/go?id=P41629263)
20. [PEGASYSTEMS INC — Full financial report (2025 Y)](https://app.finbar.com/go?id=P92771244)
21. [PEGASYSTEMS INC — Full financial report (2026 Q 2)](https://app.finbar.com/go?id=T16220177)
22. [PEGASYSTEMS INC — Full financial report (2025 Y)](https://app.finbar.com/go?id=T10414150)
23. [PEGASYSTEMS INC — Full financial report (2025 Y)](https://app.finbar.com/go?id=P13757150)
24. [www.pega.com](https://www.pega.com/about/office-locations)
25. [PEGASYSTEMS INC — Full financial report (2025 Y)](https://app.finbar.com/go?id=P60300052)
26. [PEGASYSTEMS INC — Full financial report (2026 Q 2)](https://app.finbar.com/go?id=P141838691)
27. [PEGASYSTEMS INC — Full financial report (2025 Y)](https://app.finbar.com/go?id=P55994543)
28. [PEGASYSTEMS INC — Full financial report (2026 Q 2)](https://app.finbar.com/go?id=T16220165)
29. [www.pega.com](https://www.pega.com/insights/resources/history-pega-our-founder-ceo-looks-back)
30. [www.pega.com](https://www.pega.com/insights/articles/how-enterprise-applications-have-changed-over-the-years)
31. [edgar.secdatabase.com](https://edgar.secdatabase.com/1220/95014696001178/filing-main.htm)
32. [www.sec.gov](https://www.sec.gov/Archives/edgar/data/1013857/000119312510154499/d8ka.htm)
33. [www.pega.com](https://www.pega.com/about/news/press-releases/pegasystems-acquires-robotic-automation-software-provider-openspan)
34. [www.pega.com](https://www.pega.com/about/news/press-releases/pega-launches-next-generation-digital-transformation-suite-drive)
35. [www.pega.com](https://www.pega.com/about/news/press-releases/pega-acquires-everflow-add-intuitive-process-mining-industry%E2%80%99s-most)
36. [www.pega.com](https://www.pega.com/about/news/press-releases/pega-introduces-pega-genai-blueprint-automate-enterprise-grade-workflow)

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