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  "name": "PEGASYSTEMS INC",
  "updatedAt": "2026-10-02T16:33:08.955955Z",
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      "type": "OVERVIEW",
      "text": "Pegasystems Inc. develops enterprise software for AI-powered decisioning and workflow automation. Its platform helps businesses and government agencies personalize customer interactions, automate services and operations, and modernize processes and legacy systems. [P141838832]\n\nKey offerings include Pega Platform for workflow automation and Pega Customer Decision Hub, which uses real-time AI to support customer engagement and next-best-action decisions; Pega Blueprint supports application and process design. [P118175550][P92762833][P88489184] The company serves an international market, reporting revenue across the United States, other Americas, the United Kingdom, Europe, the Middle East and Africa, and Asia-Pacific. [T16220164]\n\nPegasystems describes itself as an enterprise transformation company, with a focus on helping organizations reimagine and improve critical processes and decisions. [https://www.pega.com/about] Founded in Boston in 1983, it reported $1.746 billion in revenue for fiscal 2025 and 5,598 employees as of January 30, 2026. [https://www.pega.com/insights/articles/meet-pega-what-we-do-why-we-are-different][P4149080][https://www.sec.gov/Archives/edgar/data/1013857/000101385726000017/pega-20251231.htm]\n[P141838832][P118175550][P92762833][P88489184][T16220164][https://www.pega.com/about][https://www.pega.com/insights/articles/meet-pega-what-we-do-why-we-are-different][P4149080][https://www.sec.gov/Archives/edgar/data/1013857/000101385726000017/pega-20251231.htm][https://www.pega.com/about][https://www.pega.com/insights/articles/meet-pega-what-we-do-why-we-are-different][https://www.sec.gov/Archives/edgar/data/1013857/000101385726000017/pega-20251231.htm]",
      "updatedAt": "2026-10-02T16:33:08.955955Z"
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      "type": "PRODUCTS",
      "text": "Pegasystems’ Pega Platform combines low-code application development with workflow and case management, robotic process automation, AI and business rules to automate end-to-end processes. Its Pega Blueprint uses generative AI to turn business requirements and legacy documentation into proposed process and application designs; developers can then build and adapt applications using low-code tools and AI assistance. Pega also applies these tools to legacy transformation, helping identify opportunities to simplify older systems and modernize them while retaining business logic. [P118175550][P106312885][P23924577][P85353686]\n\nPega Customer Decision Hub is a real-time decision engine that uses predictive analytics, machine learning and business rules to select customer actions, offers, content and channels. Pega Customer Engagement Blueprint supports customer-journey and engagement-strategy design. Pega Customer Service provides omnichannel contact-center tools, case management, chat, knowledge management, mobile field service, self-service and AI virtual assistants; Pega Sales Automation supports sales processes from prospecting through fulfillment and customer onboarding. Pega also offers industry-specific applications, including Pega Know Your Customer and Pega Smart Dispute for financial services. [P92762833][P121974929][P112947131][P47287694]\n\nPega Cloud hosts the Platform and applications for development, testing and deployment; customers can also manage deployments in a cloud environment of their choice. Services include Pega Consulting for planning, design, implementation and assurance; Pega Catalyst for customer-journey transformation and prototyping; technical support and cloud reliability services; and Pega Academy training for clients, partners and employees. [P69216672][P52864754][P112348162][P41629263][P92771244]\n\nPega reports revenue by stream rather than by individual product. For the six months ended June 30, 2026, subscription services accounted for 67% of revenue, including Pega Cloud at 49% and maintenance at 18%; subscription license revenue was 21%, and consulting was 12%. [T16220177]\n[P118175550][P106312885][P23924577][P85353686][P92762833][P121974929][P112947131][P47287694][P69216672][P52864754][P112348162][P41629263][P92771244][T16220177][T16220177][T16220177][T16220177][T16220177][T16220177]",
      "updatedAt": "2026-10-02T16:33:08.955955Z"
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      "type": "GEOGRAPHY",
      "text": "In FY2025, Pegasystems generated 54% of revenue in the United States, 7% in other Americas, 11% in the United Kingdom, 16% in Europe excluding the U.K., Middle East and Africa, and 12% in Asia-Pacific. [T10414150] In the six months ended June 30, 2026, the corresponding shares were 49%, 8%, 14%, 17%, and 12%, respectively. [T16220164]\n\nThe company identifies Waltham, Massachusetts, as its corporate headquarters and Hyderabad, India, as another principal location for administrative, sales, marketing, support, and research and development operations; it also maintains offices across the Americas, Europe, and Asia-Pacific. [P13757150] Its office directory lists locations across the Americas, Europe, and Asia. [https://www.pega.com/about/office-locations] As of January 30, 2026, Pegasystems had 5,598 employees: 2,002 in the Americas, 1,272 in Europe, 1,982 in India, and 342 in Asia-Pacific. [P60300052]\n[T10414150][T10414150][T10414150][T10414150][T10414150][T16220164][T16220164][T16220164][T16220164][T16220164][P13757150][https://www.pega.com/about/office-locations][P60300052][https://www.pega.com/about/office-locations]",
      "updatedAt": "2026-10-02T16:33:08.955955Z"
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      "type": "SEGMENTS",
      "text": "As of the second quarter of 2026, Pegasystems reports one operating and reportable segment, which represents 100% of consolidated revenue. The segment comprises the company’s software business focused on case management, business process management and real-time decisioning; management reviews its financial results on a consolidated basis. [P141838691][P55994543]\n\nThe company also disaggregates revenue by stream, but these are not separate reportable segments. For the six months ended June 30, 2026, Pega Cloud contributed approximately 49.3% of revenue, subscription license 20.8%, maintenance 17.6% and consulting 12.3%, calculated from the reported amounts and total revenue of $850.7 million. [T16220165]\n\nA separate geographic breakdown for the same six-month period reported the United States at 49% of revenue, other Americas at 8%, the United Kingdom at 14%, Europe excluding the U.K. plus the Middle East and Africa at 17%, and Asia-Pacific at 12%. These are geographic revenue categories, not reportable business segments. [T16220164]\n[P141838691][P55994543][T16220165][T16220165][T16220165][T16220165][T16220165][T16220164][T16220164][T16220164][T16220164][T16220164]",
      "updatedAt": "2026-10-02T16:33:08.955955Z"
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    {
      "type": "HISTORY",
      "text": "Pegasystems was founded in 1983 by Alan Trefler. Its early customers included Bank of America and Citibank. [https://www.pega.com/insights/resources/history-pega-our-founder-ceo-looks-back][https://www.pega.com/insights/articles/how-enterprise-applications-have-changed-over-the-years] The company filed its IPO prospectus in 1996. [https://edgar.secdatabase.com/1220/95014696001178/filing-main.htm]\n\nIn 2010, Pegasystems acquired Chordiant Software, adding customer-engagement capabilities. [https://www.sec.gov/Archives/edgar/data/1013857/000119312510154499/d8ka.htm] It acquired OpenSpan in 2016, expanding into robotic process automation, and introduced its Pega Infinity suite in 2018, bringing together customer-engagement applications and digital process automation. [https://www.pega.com/about/news/press-releases/pegasystems-acquires-robotic-automation-software-provider-openspan][https://www.pega.com/about/news/press-releases/pega-launches-next-generation-digital-transformation-suite-drive] In 2022, the acquisition of Everflow added process-mining capabilities; in 2024, Pega introduced GenAI Blueprint, an AI-assisted workflow-design tool. [https://www.pega.com/about/news/press-releases/pega-acquires-everflow-add-intuitive-process-mining-industry%E2%80%99s-most][https://www.pega.com/about/news/press-releases/pega-introduces-pega-genai-blueprint-automate-enterprise-grade-workflow]\n[https://www.pega.com/insights/resources/history-pega-our-founder-ceo-looks-back][https://www.pega.com/insights/articles/how-enterprise-applications-have-changed-over-the-years][https://edgar.secdatabase.com/1220/95014696001178/filing-main.htm][https://www.sec.gov/Archives/edgar/data/1013857/000119312510154499/d8ka.htm][https://www.pega.com/about/news/press-releases/pegasystems-acquires-robotic-automation-software-provider-openspan][https://www.pega.com/about/news/press-releases/pega-launches-next-generation-digital-transformation-suite-drive][https://www.pega.com/about/news/press-releases/pega-acquires-everflow-add-intuitive-process-mining-industry%E2%80%99s-most][https://www.pega.com/about/news/press-releases/pega-introduces-pega-genai-blueprint-automate-enterprise-grade-workflow][https://www.pega.com/insights/resources/history-pega-our-founder-ceo-looks-back][https://www.pega.com/insights/articles/how-enterprise-applications-have-changed-over-the-years][https://edgar.secdatabase.com/1220/95014696001178/filing-main.htm][https://www.sec.gov/Archives/edgar/data/1013857/000119312510154499/d8ka.htm][https://www.pega.com/about/news/press-releases/pegasystems-acquires-robotic-automation-software-provider-openspan][https://www.pega.com/about/news/press-releases/pega-launches-next-generation-digital-transformation-suite-drive][https://www.pega.com/about/news/press-releases/pega-acquires-everflow-add-intuitive-process-mining-industry%E2%80%99s-most][https://www.pega.com/about/news/press-releases/pega-introduces-pega-genai-blueprint-automate-enterprise-grade-workflow]",
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