# KEYCORP /NEW/

Summary updated: 2026-10-02T11:32:16.143848Z
Canonical: https://finbar.com/research/companies/keycorp-new

## Overview

KeyCorp is a Cleveland-headquartered bank holding company whose principal subsidiary, KeyBank National Association, provides most of its banking services. Its core businesses are organized into Consumer Bank and Commercial Bank and include retail and commercial banking, commercial leasing, investment management, consumer finance, commercial mortgage servicing, and investment banking. [2025 Form 10-K; 2026 Q2 report] [company overview] [2025 Form 10-K]

KeyBank serves customers across 15 states. At year-end 2025, it operated 940 full-service branches and 1,120 ATMs, alongside digital, phone-banking, and office channels. Key’s stated purpose is “to help our clients, colleagues, and communities thrive.” [2025 Form 10-K] [purpose and values]

For full-year 2025, KeyCorp reported approximately $184.4 billion in consolidated assets and $7.478 billion in revenue, calculated as net interest income plus noninterest income. Key’s 2025 corporate responsibility materials describe a workforce of approximately 18,000 teammates. The company traces its roots to 1825 in Albany, New York, and is now headquartered in Cleveland. [2025 Form 10-K] [2025 Form 10-K] [2025 Corporate Responsibility report] [company history]
[1](https://app.finbar.com/go?id=P94347222)[2](https://app.finbar.com/go?id=P146034411)[1](https://app.finbar.com/go?id=P94347222)[3](https://app.finbar.com/go?id=P94050581)[1](https://app.finbar.com/go?id=P94347222)[4](https://app.finbar.com/go?id=T10895377)[5](https://www.key.com/about/careers/working-with-us/purpose-value.html)[6](https://www.key.com/content/dam/kco/documents/about/esg-reports/2025-keycorp-cr-report-colleagues.pdf)[7](https://www.key.com/about/company-information/key-company-overview/history.html)[8](https://www.key.com/about/company-information/key-company-overview.html)

## Products & services

KeyCorp’s KeyBank offers consumer checking and savings accounts, cards, mortgages and loans, alongside small-business deposit accounts and lending. Business services include wire transfers and electronic payments; commercial offerings include credit and financing, payments and treasury management, capital-markets services, and wealth management. KeyBanc Capital Markets provides investment-banking and capital-raising services, while Cain Brothers specializes in healthcare-sector M&A advice, debt and equity capital markets, valuations, and private placements. [9](https://www.key.com/personal/index.html) [10](https://www.key.com/small-business/index.html) [11](https://www.key.com/businesses-institutions/solutions/banking/commercial.html) [12](https://www.key.com/businesses-institutions/industry-expertise/keybanc-capital-markets.html) [13](https://www.key.com/businesses-institutions/industry-expertise/healthcare/cain-brothers--healthcare-investment-banking.html)

In full-year 2025, KeyCorp reported $1.749 billion of revenue from customer-contract categories: trust and investment services ($558 million, about 31.9%), investment banking and debt placement ($551 million, 31.5%), deposit-account service charges ($295 million, 16.9%), and cards and payments ($337 million, 19.3%); other contract revenue was $8 million. These percentages describe the mix of customer-contract revenue, not total company revenue. [14](https://app.finbar.com/go?id=T8312880) [15](https://www.sec.gov/Archives/edgar/data/91576/000162828026010546/key-20251231.htm)
[14](https://app.finbar.com/go?id=T8312880)[9](https://www.key.com/personal/index.html)[10](https://www.key.com/small-business/index.html)[11](https://www.key.com/businesses-institutions/solutions/banking/commercial.html)[12](https://www.key.com/businesses-institutions/industry-expertise/keybanc-capital-markets.html)[13](https://www.key.com/businesses-institutions/industry-expertise/healthcare/cain-brothers--healthcare-investment-banking.html)[15](https://www.sec.gov/Archives/edgar/data/91576/000162828026010546/key-20251231.htm)[9](https://www.key.com/personal/index.html)[10](https://www.key.com/small-business/index.html)[11](https://www.key.com/businesses-institutions/solutions/banking/commercial.html)[12](https://www.key.com/businesses-institutions/industry-expertise/keybanc-capital-markets.html)[13](https://www.key.com/businesses-institutions/industry-expertise/healthcare/cain-brothers--healthcare-investment-banking.html)[15](https://www.sec.gov/Archives/edgar/data/91576/000162828026010546/key-20251231.htm)

## Geographic presence

KeyCorp’s retail branch network spans 15 states: Alaska, Colorado, Connecticut, Idaho, Indiana, Maine, Massachusetts, Michigan, New York, Ohio, Oregon, Pennsylvania, Utah, Vermont and Washington. KeyBank’s company overview lists approximately 950 full-service branches. [16](https://app.finbar.com/go?id=P110485692)[8](https://www.key.com/about/company-information/key-company-overview.html)

The company’s reach extends beyond its branch footprint: its Consumer Bank serves healthcare professionals nationally through digital channels, while its Institutional segment operates nationally. [17](https://app.finbar.com/go?id=P165473894)[18](https://app.finbar.com/go?id=P146034490)[19](https://app.finbar.com/go?id=P146034491)

At December 31, 2025, reported commercial loans totaled $76.5 billion across the states shown in the filing, led by Ohio ($18.1 billion; 23.7% of the reported total), New York ($10.4 billion; 13.6%) and California ($7.1 billion; 9.3%). Consumer loans totaled $30.0 billion, led by Washington ($5.2 billion; 17.2%), Ohio ($3.6 billion; 12.1%) and New York ($3.2 billion; 10.8%). The percentages are calculated from the reported state balances and totals. [20](https://app.finbar.com/go?id=T19298065)[21](https://app.finbar.com/go?id=T19298066)
[16](https://app.finbar.com/go?id=P110485692)[8](https://www.key.com/about/company-information/key-company-overview.html)[17](https://app.finbar.com/go?id=P165473894)[18](https://app.finbar.com/go?id=P146034490)[19](https://app.finbar.com/go?id=P146034491)[20](https://app.finbar.com/go?id=T19298065)[21](https://app.finbar.com/go?id=T19298066)[8](https://www.key.com/about/company-information/key-company-overview.html)

## Business segments

For FY2025, KeyCorp reported two reportable segments. **Consumer Bank** serves individuals and small businesses through its branch network, and healthcare professionals nationally through digital channels. Its offerings include deposits and investments, personal finance, lending, mortgage and home-equity products, student-loan refinancing, cards, and small-business services. The segment reported $3.666 billion in taxable-equivalent (TE) total revenue, approximately **47.6%** of combined reportable-segment TE revenue. [22](https://app.finbar.com/go?id=P68151685)[23](https://app.finbar.com/go?id=T6674625)

**Commercial Bank** combines Key’s Commercial and Institutional operating segments, serving middle-market businesses, large corporate and institutional clients, and commercial real-estate customers. Its activities include corporate banking, lending, cash management, equipment finance, real-estate lending and servicing, and capital-markets and advisory services. It reported $4.039 billion in TE total revenue, approximately **52.4%** of combined reportable-segment TE revenue. Percentages are calculated against the two segments’ $7.705 billion combined FY2025 TE total revenue. [24](https://app.finbar.com/go?id=P69883735)[23](https://app.finbar.com/go?id=T6674625)
[22](https://app.finbar.com/go?id=P68151685)[23](https://app.finbar.com/go?id=T6674625)[24](https://app.finbar.com/go?id=P69883735)

## Company history

KeyCorp’s historical roots trace to the Commercial Bank of Albany, established in 1825, which reorganized as the National Commercial Bank of Albany in 1865. The modern KeyCorp was formed in 1994 through the merger of Albany-based KeyCorp and Cleveland-based Society Corporation, combining two regional banking organizations. [7](https://www.key.com/about/company-information/key-company-overview/history.html) [25](https://case.edu/ech/articles/k/keybank)

A major later expansion came in 2016, when First Niagara Financial Group merged into KeyCorp following KeyCorp’s agreement to acquire it in 2015. KeyCorp also underwent leadership transitions: Beth E. Mooney succeeded Henry L. Meyer III as chairman and CEO in 2011, and Chris Gorman succeeded Mooney in 2020. [26](https://app.finbar.com/go?id=P196099733) [27](https://investor.key.com/press-releases/news-details/2015/KeyCorp-to-Acquire-First-Niagara-Financial-Group/default.aspx) [28](https://investor.key.com/press-releases/news-details/2010/KeyCorp-Announces-CEO-Succession-Plan/default.aspx) [29](https://investor.key.com/press-releases/news-details/2019/KeyCorp-Chairman--CEO-Beth-Mooney-to-retire-in-May-2020/default.aspx)
[26](https://app.finbar.com/go?id=P196099733)[7](https://www.key.com/about/company-information/key-company-overview/history.html)[25](https://case.edu/ech/articles/k/keybank)[27](https://investor.key.com/press-releases/news-details/2015/KeyCorp-to-Acquire-First-Niagara-Financial-Group/default.aspx)[28](https://investor.key.com/press-releases/news-details/2010/KeyCorp-Announces-CEO-Succession-Plan/default.aspx)[29](https://investor.key.com/press-releases/news-details/2019/KeyCorp-Chairman--CEO-Beth-Mooney-to-retire-in-May-2020/default.aspx)

## Sources

1. [KEYCORP /NEW/ — Full financial report (2025 Y)](https://app.finbar.com/go?id=P94347222)
2. [KEYCORP /NEW/ — Full financial report (2026 Q 2)](https://app.finbar.com/go?id=P146034411)
3. [KEYCORP /NEW/ — Full financial report (2025 Y)](https://app.finbar.com/go?id=P94050581)
4. [KEYCORP /NEW/ — Press release (2025 Y)](https://app.finbar.com/go?id=T10895377)
5. [www.key.com](https://www.key.com/about/careers/working-with-us/purpose-value.html)
6. [www.key.com](https://www.key.com/content/dam/kco/documents/about/esg-reports/2025-keycorp-cr-report-colleagues.pdf)
7. [www.key.com](https://www.key.com/about/company-information/key-company-overview/history.html)
8. [www.key.com](https://www.key.com/about/company-information/key-company-overview.html)
9. [www.key.com](https://www.key.com/personal/index.html)
10. [www.key.com](https://www.key.com/small-business/index.html)
11. [www.key.com](https://www.key.com/businesses-institutions/solutions/banking/commercial.html)
12. [www.key.com](https://www.key.com/businesses-institutions/industry-expertise/keybanc-capital-markets.html)
13. [www.key.com](https://www.key.com/businesses-institutions/industry-expertise/healthcare/cain-brothers--healthcare-investment-banking.html)
14. [KEYCORP /NEW/ — Full financial report (2025 Y)](https://app.finbar.com/go?id=T8312880)
15. [www.sec.gov](https://www.sec.gov/Archives/edgar/data/91576/000162828026010546/key-20251231.htm)
16. [KEYCORP /NEW/ — Full financial report (2025 Y)](https://app.finbar.com/go?id=P110485692)
17. [KEYCORP /NEW/ — Regulatory (2025 Y), p5](https://app.finbar.com/go?id=P165473894)
18. [KEYCORP /NEW/ — Full financial report (2026 Q 2)](https://app.finbar.com/go?id=P146034490)
19. [KEYCORP /NEW/ — Full financial report (2026 Q 2)](https://app.finbar.com/go?id=P146034491)
20. [KEYCORP /NEW/ — Regulatory (2025 Y), p14](https://app.finbar.com/go?id=T19298065)
21. [KEYCORP /NEW/ — Regulatory (2025 Y), p14](https://app.finbar.com/go?id=T19298066)
22. [KEYCORP /NEW/ — Full financial report (2025 Y)](https://app.finbar.com/go?id=P68151685)
23. [KEYCORP /NEW/ — Full financial report (2025 Y)](https://app.finbar.com/go?id=T6674625)
24. [KEYCORP /NEW/ — Full financial report (2025 Y)](https://app.finbar.com/go?id=P69883735)
25. [case.edu](https://case.edu/ech/articles/k/keybank)
26. [KEYCORP /NEW/ — Full financial report (2016 Y)](https://app.finbar.com/go?id=P196099733)
27. [investor.key.com](https://investor.key.com/press-releases/news-details/2015/KeyCorp-to-Acquire-First-Niagara-Financial-Group/default.aspx)
28. [investor.key.com](https://investor.key.com/press-releases/news-details/2010/KeyCorp-Announces-CEO-Succession-Plan/default.aspx)
29. [investor.key.com](https://investor.key.com/press-releases/news-details/2019/KeyCorp-Chairman--CEO-Beth-Mooney-to-retire-in-May-2020/default.aspx)

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